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Submit a damage claim

Verizon did some FiOS network maintnenace in our neighborhood and replaced their ground vault box with a larger box. It is located at the end of my driveway along the curb. In their digging work they cut through a irrigation line. They did not inform us (the homeowner) of the damage at the time, but only put electrical tape around the end. This May when I started up the sprinkler system of course it blew out the tape and flooded the whole area. I had to have the irrigation company come out and make repairs. They gave me the pictures of the damage and an invoice (which I have paid) for the repairs. How do I submit a claim to Verizon for reimburesment?

Re: Submit a damage claim
Community Manager
Community Manager

Hi RebelYell,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.