Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
This Charge was not made clear on the phone with customer service last week when we scheduled the tech service. I was told that if we were not home when the technician arrives that they will charge us a $99 fee. No one authorized or pre authorized any additional charges and the technician left without telling us what he did. there is no apparent new work being done. The customer service techs on the phone told me there was a signal issue coming into the house not an issue with anything in my house. Now i am told im being billed for $99 service charge. Until today we were thrilled wiith Fios - Customer now for two years and this was the only time we called in for an issue. We are now reassesing what Cable Service company we want to provide us subscription services. Thats how distasteful this type of business practice is to us!! FRAUD PLAIN AND SIMPLE
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