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Technician Did Not Show Up
xxnj
Newbie
‎06-22-2018 07:41 AM

I set up the installation appointment a week ago. But the technician did not show up at all on the installation day. I did not get any notice and could not find anybody. The customer line is so busy and kept waiting and waiting and waiting. 

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Re: Technician Did Not Show Up
CRobGauth
Super User
Super User
‎06-23-2018 06:30 PM

This is mainly a peer to peer support forum.You can also try twitter. @verizonsuppprt

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Re: Technician Did Not Show Up
jonjones1
Legend
‎06-24-2018 04:47 AM
@xxnj wrote:

I set up the installation appointment a week ago. But the technician did not show up at all on the installation day. I did not get any notice and could not find anybody. The customer line is so busy and kept waiting and waiting and waiting. 

Try here https://www.dslreports.com/forum/vzdirect

they have very good service and are real Verizon company reps. They are the social media team as well.

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