Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I just went through two and a half weeks of scheduling Hell with Verizon support when I lost my DSL internet feed on September 28th. Trying to get appointments scheduled and reasonable times for repair is a nightmare and trying to get accurate followup information as to what the actual problem was from Verizon "overseas" support agents was futile. Sometimes I was told someone would should up "by 6pm". Or when I got a specific time, 1-5pm, the repair person showed up at 10am. I told them time after time they had to call our property manager to get access to the junction box in the interior courtyard of our buidling. 3 different repairmen showed up and none of them had that information. I had to call the manager myself or crawl through a window into the courtyard and open the door. Today, October 16th, a repairment finally restored service, after I had received a call telling me the problem might not be resolved until the 27th. I was never able to talk to a Verizon support person in New York City where I live and get accurate feedback or information. Overseas agents could only tell me what was on their computer screen and supervisors where no better.
It's been a nightmare.