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UPS Pick-Up for Fios Equipment
FiosCustomer7
Newbie
‎06-14-2015 01:23 PM

Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away).

I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for Verizon's mistake).

Has anyone dealt with this issue? Please advise.

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Re: UPS Pick-Up for Fios Equipment
gs0b
Super User
Super User
‎06-14-2015 05:49 PM

Have you tried calling Verizon?

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