Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So I see tons of posts by other users dating back many many months with this issue.
I even saw a user providing technical information on the bug in the system for this issue.
I received my GC on May 21st 2020, and this issue still exists!
The link to redeem is broken, takes you to a 404 Error page. And the Prepaid Gift Cards do not show up anywhere in my account online, or through the FIOS App.
How can a big Company such as this have this same ongoing problem for so many months and not have this issue fixed? Unbelievable!
If any Verizon employees with any power sees this post, please escalate this issue to have it fixed. It will save your company many many, many hours of phone calls, chat support...and your customers hours of frustration...
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.