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Unable to Redeem Samsung Promotion for New Fios Customers--and No Help from Samsung or Verizon
cberry328
Newbie
‎09-18-2018 04:14 PM

I got the $200 Samsung promotional code, and used the Samsung portal for the Samsung + Fios page, a Samsung Tab S4 is advertise as being an available product but the code never works. I have tried calling both samsung and verizon Fios, I find this promotion very dishonest and would not suggest anyone getting Fios based on their promotions since it seems they like to bait and switch their customers. 

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Re: Unable to Redeem Samsung Promotion for New Fios Customers--and No Help from Samsung or Verizon
LawrenceC
Community Manager
Community Manager
‎09-18-2018 04:39 PM

Hi cberry328,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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