Unable to Redeem Verizon $100 Gift Card

Similar problem to many other people.

When I click "Redeem Now" to try to get my $100 gift card it just takes me back to the same page--my account dashboard.

I tried on the app as well, but it never goes through.

Please advise. 

Tags (2)
Re: Unable to Redeem Verizon $100 Gift Card
Moderator Emeritus

Hi forummouse,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.