Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon Support Staff:
I have been trying to cancel a pending order which was placed on 1/30/15 for a couple days now as I do not need to equipment after all and wish to avoid getting charged the associate fees. Originally I contacted your office by phone to see why after a week the package was still not sent. However, we are now 11 days since the original order and it actually works out better that it wasn't sent as again, the equipment is not needed. Being the order has not been processed, I am expecting to not be charged the shipping and processing charges. I cannot locate an email address to support and when I tried a live-chat session, I recieve a notice that chat is unavailable. Could you please inform me on how to cancel the pending order. There are no options to do such that I was able to locate.
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.