Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Like many, many, MANY others, I have been unable to access or redeem my $50 Verizon gift card. I have tried clicking the link in my email, acessing the site via the Fios app, and using several different browsers on my desktop, all with no luck. I have tried on different days and different times and still receive the following error message:
"Due to a system issue, the reward website is currently unavailable. Please try again later."
I called and was on hold for 30 minutes and never reached an actual human. I tried chatting and the rep was very nice, but was ultimately unable to solve the issue. The solution offered was to try again later or on a different day. Nevermind the fact that I've already done that many times... I'm guessing that I will continue to run into the same issue and the reward will expire (on 7/20) before I'm able to use it.
The agent did say that there was a current site issue that their engineers are trying to resolve. This seems like something that Verizon should be communicating directly to their customers, rather than forcing them to reach out.
It's dishonest and scummy to lure people into using your service by advertising rewards you know they won't be able to access or use. Don't bother offering it if you're not going to follow through. If anyone has any alternative ISP suggestions (that aren't Spectrum), please let me know!
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