Unable to redeem 300 off soundbar offer

[PioneerValle]

As the title mentioned, I cannot redeem the $300 off the soundbar.  I called Verizon customer support, was passed around from team to team, and after an hour was told they are having trouble redeeming it as well.  

As another Verizon customer posted recently (thanks if you see this), I get the error:  

Hmmm… can't reach this page wwwawssit.ebiz.verizon.com’s server IP address could not be found.

Idk what to do at this point but this is a rough start to being a Verizon customer.. 

[KH-OrnEsh1]

Hi PioneerValle,  

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[PioneerValle]

Will do, once they reach out.