Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Unable to redeem Echo
Rustyfan
Newbie

I received the link and was able to receive the prime membership but I don’t have any way to access the Echo redemption link. I have attempted customer service via phone and chat and can never get anyone. Anyone else have this issue ?

0 Likes
Re: Unable to redeem Echo
kh-gary
Moderator
Moderator
Hi Rustyfan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
0 Likes