Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Unable to redeem Promo FIOS Gift Card
sourabhp2031
Newbie

I've been unable to redeem my $50 gift card reward for starting Verizon FiOS service. I've reached out to customer service (chat, phone) multiple times, and still, nothing has been resolved even after being told tickets were created to resolve my issue. I'm getting frustrated that it's next to impossible to get an answer. Someone please help me, before my offer expires in a few weeks (04/06).

0 Likes
Re: Unable to redeem Promo FIOS Gift Card
LawrenceC
Community Manager
Community Manager

Hi sourabhp203,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes