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Unable to redeem Samsung Offer
Michaelmazz
Enthusiast - Level 1
‎09-10-2019 08:35 AM

I signed up with the free 350.00 Samsung TV. When I log in it continues to state get ready for a date that has already passed. I do not get a redeem now link or an email. What is the issue? Was the ad a trick?

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Re: Unable to redeem Samsung Offer
LawrenceC
Community Manager
Community Manager
‎09-10-2019 08:49 AM

Hi Michaelmazz,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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