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Unable to register /reward site down
RedCypher
Newbie
‎10-15-2019 07:48 AM

My account states I must register within 60 days in order to receive rewards. The link to the site has been down since last week though and I have been unable to do so.

I tried connecting via mobile, WiFi and through two different WiFi connections in another place. I also used separate devices to see if it was a device problem. The issue does not seem to be on my side. 

please fix this issue. This is not the way to start off a new customer relationship 😞 

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Re: Unable to register /reward site down
LawrenceC
Community Manager
Community Manager
‎10-15-2019 08:17 AM

Hi RedCypher,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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