Unreturned Equipment charge

[Thatsnotrightma]

I returned my equipments at one of the local stores that I was told I can use. Why does verizon still charges me for unreturned HD Set Box.  All the equipments were together and somehow they didn't receive just this one. I shouldn't have to pay something that I returned.

[LawrenceC]

It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[buddhajoe]

I have been home bound for a month because of injury and have went passed 30 days can drive now and return set top box to store when i do will fee be drop i can not afored it

[LawrenceC]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon.

[LawrenceC]

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.