Utility Access Cover

[tactechmech]

Good morning, there is a green fiberglass (flush) junction-box cover in my front yard. The cover has been damaged for quite some time now and has deteriorated to the point where now it is a safety hazard. I am afraid that a person (or child) will fall into the box, or injure themselves on the jagged edges of the broken box. {edited for privacy}The box is located to the right of the driveway a few feet from the street. 

The cover is approx. 4' X 2.5' in size.

Thank you in advance for your quick response. 

[ElizabethS]

This is a peer to peer support forum. Have you tried calling Verizon directly? Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[tactechmech]

I need a person (or department) that can get it done... The "generic" support numbers always run me in circles... multiple transfers; etc. If you a name and number to the correct department, please let me know.

[LawrenceC]

Hi tactechmech,

You can find contact information for reporting damaged equipment listed on the following web page:

http://www.verizon.com/support/residential/service_outage_information.htm?