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Utility Box in desperate need of repair
Savoydr108
Newbie

Hello.  Does anyone know how I can elevate utility box repair?  This box is dangerous. The door is open and the wires are exposed. It appears that the box has been hit. Someone covered it with plastic. My guess is this is Verizon’s solution. image

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Re: Utility Box in desperate need of repair
kh-gary
Moderator
Moderator

Hi Savoydr108,

Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit the Contact Verizon Support page. Otherwise, you can contact Verizon Customer Support at 1-800-VERIZON or on Twitter @VerizonSupport.

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Re: Utility Box in desperate need of repair
Nicolebearsfast
Enthusiast

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 There is a damaged Verizon Utility box on Frying Pan Road and Kidwell Field Road in Herndon, VA. There are holes in that Verizon hub. It is a safety hazard.

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Re: Utility Box in desperate need of repair
LawrenceC
Community Manager
Community Manager

Hi Nicolebearsfast,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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