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VZ PREPAID MASTERCARD
VZCUST11
Newbie
‎10-22-2019 05:40 PM

I have been calling for days recently to fix the issue with the verizon pre paid mastercard not working and they have been blaming it on me. I have talked to several people about this issue and they told me to then try on a laptop, and it is still not working to get my refer a friend prepaid master card link.  I see others are also seeing this as an issue, but I don't know why the employees aren't informed properly. I would like help with this ASAP, the issue has been outstanding since July 2019 and the person who referred me received their card back in August.

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Re: VZ PREPAID MASTERCARD
kh-gary
Moderator
Moderator
‎10-22-2019 07:44 PM
Hi VZCUST1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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