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Verizon Connections Discount problems

So i tried setting up the employer discount for the $10 and i tried multiple times but it always brings me to a screen with an error. The note says i need to contact a rep and give them the code at the bottom of the screen. I did that and they cant seem to help me with it and they tell me its a online enrollment only. Ive read numerous online compplaints about this. can someone help me with this.

Re: Verizon Connections Discount problems
Community Manager
Community Manager

Hi raheel1786,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.