Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Does anyone else find it annoying that Verizon's "call you" feature connects you to the same automated line that you could call yourself?
If you want to provide customer service at least have the decency to have your actual service representative call your customers. As if they'd be able to understand a word of what the rep said anyway.
For what we pay for service charges you would think that they could afford to serve us.
I have found twitter support to be quite helpful.
Pretty responsive. @verizonsupport
To get an American English speaking agent it’s best to call between 8 AM till 5 PM EDT
which normally gets me to a rep in Virginia or Carolina etc.
any calls after regular hours gets off shore support. Totally useless. However the twitter suggestion as well as here https://www.dslreports.com/forum/vzdirect
can get better assistance.