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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
This co. is the worse in the world to try to contact. Chat is either off line or busy (try again). Wait time to talk to someone is always 16-21 minutes and they do not have email. I cannot wait until my contract is up so I can leave them.
@unhappyfedup wrote:This co. is the worse in the world to try to contact. Chat is either off line or busy (try again). Wait time to talk to someone is always 16-21 minutes and they do not have email. I cannot wait until my contract is up so I can leave them.
When you have a gazillion customers I would think 16-21 minutes to be great.
You are I are not the only customers. Patience is a necessity.