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Re: Verizon Live Chat Online Support
hracer
Contributor

you can go to  www22.verizon.com/residential/checkorder/

Re: Verizon Live Chat Online Support
andybuell16
Newbie

Last night I pulled out my phone and all of my contacts had completely disappearred from my phone. All of my text messages showed the number instead of the name and my call history said "unknown" above every number. I have a Droid Eris and I don't have a clue what I should do. Can you help me?

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Re: Verizon Live Chat Online Support
RachaelB
Moderator
Moderator

@andybuell16 wrote:

Last night I pulled out my phone and all of my contacts had completely disappearred from my phone. All of my text messages showed the number instead of the name and my call history said "unknown" above every number. I have a Droid Eris and I don't have a clue what I should do. Can you help me?


These forums are dedicated to Residential products and services offered by Verizon.



For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.



Thank you

RachaelB

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Re: Verizon Live Chat Online Support
smith6612
Super User
Super User
@DonnaSpinner1 wrote:

Hi Just Wanted To Let You Know That I Never GOT A Disc With My wireless Modem.Donna


You don't need a CD to set up the provided modems/routers. All of it can be done with a Web Browser, or if it's simply connecting to the Wireless network, looking at the bottom of the router for the security key and entering it into the PCs/devices.

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Re: Verizon Live Chat Online Support
big40red
Newbie

i am having trouble with setting up my voice mail on my phone. i had voice mail not i dont. dont know what happened to it

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Re: Verizon Live Chat Online Support
Godswill1
Newbie

I need help, I have talked with verizon people and they don't seem to know what I am talking about. I signed up for verizon call assistant, it shows up on my bill, but when I try to sign in, it don't recognize me. When I type my number in, it still don't recognize me...Please help, looks like a very good program, would just love to be able to use it.

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Re: Verizon Live Chat Online Support
purna
Newbie

Hi, Good morning

I was trying to discuss about my bill and promotions. However, the representtive told me that the specific office.to discuss the bill/ promotions was closed and not aware what the office hours are.

can we discuss these things here and some one will give help me in this regard

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Re: Verizon Live Chat Online Support
purna
Newbie

Where can I see the response fromverizon

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Re: Verizon Live Chat Online Support
purna
Newbie

Hi 

My bill was billed twice as to the last bisll. However, the reps could not answer properly and they wrote down wrong info taht we never discussed. It seems very difficlult to reach the right person

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Re: Verizon Live Chat Online Support
KH-OrnEsh1
Moderator
Moderator

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.


@purna wrote:

Hi 

My bill was billed twice as to the last bisll. However, the reps could not answer properly and they wrote down wrong info taht we never discussed. It seems very difficlult to reach the right person




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