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Verizon Pole down and causing electrical problems

I need help.  Verizon pole # 8061 in Philadelphia has been causing electrical problems for months and Verizon has not done anything.  Called the electric company PECO and they say it is Vverizon and they need to fix the pole.  It is impacting many people, including seniors.  Verizon and PECO need to communicate to get the issue resoloved.  What can be done?

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Re: Verizon Pole down and causing electrical problems
Hi Maryj1968,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.