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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
If Verizon 'support' has an eMail address, please post the address. On the Verizon web page, there is no eMail contact option and the on-line 800 number advises wait times are between 8 HOURS and 12 HOURS. Issue: I received a notice informing me that my 'mobile' phone number will be used for all 'future' communications BUT the telephone cited is my 'copper' LAND LINE attached to a Touch-Tone standard desk phone.
The fastest way to contact Verizon Support is through the twitter handle @VerizonSupport.
https://www.dslreports.com/forum/vzdirect
The above link is a real verizon representatives. They are very good at assisting customers. The twitter feed is nice but many times its a round robin of actually getting that assistance. Read some of the twitter feeds and make your own decision.
it cannot hurt to try it.