I am trying to get a ticket in to Verizon to come out an look at down wires from a cracked Verizon pole that is about to fall over. The wires are laying on my neighbors driveway and I can't see to get to anyone at verzon that can open a a repair ticket. They transferr you to a # that you sit on hold for hours and no one ever picks up. How can I get a **bleep** pole replaced????
This issue has been escalated to a Verizon agent.
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