Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Verizon Website
MJM_2017
Newbie
‎11-20-2017 05:40 PM

When did Verizon overhaul their website?  We just went through a hellish nightmare of password resets via phone, and PIN verification texts in an endless loop of login screens.  It finally stopped and we were able to login.  The primary email for the account was some scrambled garbage making it useless for verification. 

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Verizon Website
jonjones1
Legend
‎11-21-2017 02:56 AM
@MJM_2017 wrote:

When did Verizon overhaul their website?  We just went through a hellish nightmare of password resets via phone, and PIN verification texts in an endless loop of login screens.  It finally stopped and we were able to login.  The primary email for the account was some scrambled garbage making it useless for verification. 

Don’t feel bad. Verizon does this all the time. Their web people have to be kids drinking colas in the back room.

The wireless log in is even more screwed up. 

They did a combo for their web portal so now Fios and Wireless are the same url but the residential and wireless tabs separate the services. 

They should leave well enough alone.

0 Likes
Reply