Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had an odd experience with a Verizon Wireless CSR yesterday. I was trying to activate a new phone and had an issue. I called support. It took a little while but the problem got resolved. I thanked the CSR and ended the call. A minute or so later I got a text with a link to rate the performance of the CSR. Since I was still getting the phone set up I decided the do the survey later. I got a call from the same CSR asking me to complete the survey right away. I found that annoying and told him I'd do it later. A few minutes later I began completing the survey but had to stop to do something else. I got another call from the same CSR saying he'd decided I should get a $30 reduction in my next bill. He then asked me to complete the survey. He also asked why I rated him as I did. This is ridiculous and really annoying and I let him know that. I warned him not to call me again. Is this something new with Verizon wireless support or just an anomaly?
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