Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Verizon collection bill that is still on credit and refuses to remove it!
Gaither1
Newbie
‎02-29-2020 04:01 AM

I have an old Verizon bill that was placed on my credit. The bill was settled in June 2019 but still remains on my credit. It was sent to Debt Recovery Solutions collection agency. I have contacted the collection agency several times asking them to remove the information from my credit but they said original creditor won't let them. What can be done to get this removed? This is the only negative mark on my credit. Please help!!!

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: Verizon collection bill that is still on credit and refuses to remove it!
CRobGauth
Super User
Super User
‎02-29-2020 06:50 AM

Contact Customer Support 1800Verizon

0 Likes
Reply
Correct answers are available for this post.
Re: Verizon collection bill that is still on credit and refuses to remove it!
LawrenceC
Community Manager
Community Manager
‎02-29-2020 08:30 AM

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.

0 Likes
Reply