Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Verizon doesn't care
Cindi078
Enthusiast - Level 1
‎03-15-2020 12:14 AM

It's really sad that Verizon doesn't care about long time customers. My bill went up almost 40 dollars and I called to see if I could get it back down and they said no!! I was floored on how quick they said sorry nothing we can do. They are totally fine with losing me as a customer instead of helping me reduce my bill. 

Reply
1 Reply
Correct answers are available for this post.
Re: Verizon doesn't care
LawrenceC
Community Manager
Community Manager
‎03-16-2020 05:11 PM

Hi Cindi078,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Reply