Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Sept 16 I requested via chat for a new offer as our current contract had been expired for more than a year. Later that day I received an email from Verion with "your order summary" while I neverd ordered anything.
I contacted Verizon therefore via chat the next day to have this error solved. "Jessica" informed me that she corrected the mistake and that it was all solved. Today I actually decided to cancel my Veriizon account. On the phone they told me that I had to pay ETF of Usd 350 as I renewed my contract last week for 2 years. This is totally incorrect. I never renewed any contact and also never clicked on any emails to confirm the order. The email I received did not even have a link to confirm the order.
Can someone please let me know how this can be solved asap?
Contact your states Public Utilities Commission or Public Service Commission and have them handle it. Also file a complaint with your states attorney generals office.
best of luck
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