Visa Card Status
vacunajr
Newbie

Hello,

Can anyone confirm how long it takes for the Visa card to be processed by Verizon. Our service started on August 6th, so it's been a little over 60 days now.

My only concern after reading multiple posts on the board is that we never received a postcard or an email with our username/password for the Rewards website.

I did my Triple play order over the phone, not the website, since our address had to be added to the Verizon System by the Engineering department (new construction), so I couldn't place the order online

The Verizon rep who processed my order matched the promotion and did tell me that I should get the card after 2 billing cycles. Still, I don't think my Visa card is being processed at all, since I never got the postcard.

Is there a number I can call to verify this?

Thanks,

Victor

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Re: Visa Card Status
vacunajr
Newbie

Hello,

Can someboy from Verizon Support help me with my question?

Thanks,

VIctor

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Re: Visa Card Status
LawrenceC
Moderator Emeritus

Hello vacunajr,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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