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Visa Prepaid Cards - Rewards tile not available to redeem reward
psisk
Enthusiast - Level 2
‎04-24-2020 08:40 AM

Hello.

I am unable to redeem my promotional $200 and $50 Visa gift cards per the instructions provided in an email sent to me by Verizon this morning.  Specifically, the redemption link does not lead to a rewards tile as specified in the email.  Please advise on how I can redeem my promised $200 and $50 Visa gift cards.  Thank you very much.

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Re: Visa Prepaid Cards - Rewards tile not available to redeem reward
KH-OrnEsh1
Moderator
Moderator
‎04-24-2020 09:04 AM

Hi PJSisk01

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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