Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I placed and order for verizon to install a wall jack for my internet on Tues 1 Oct. the technician was scheduled to come out and install on Thursday 3 Oct 1-5. My wife informed me that she was off on Thurday and could I call to have them come out in the morning instead because my daughter had an appt that afternoon and then I would not have to take any time off from work. I called Verizon this morning to try to reschedule. The rep put me on hold and said she did not see my order and she would put another one in. After being on hold forever she said the earliest the tech could come out was Friday. So I asked the rep so what you are telling me is that I would have been at home waiting for a tech after taking 4 hours of vacation time and no one would have shown up. I talked to about 3 differennt supervisors and all they would say is the did not see the order in the system. What happened to customer service and fixing the problem for the customer We pay this complany millions of dollars and this is the customer service they offer. Their rep made a mistake and the consumer has to suffer.Maybe we should give our millions of dollars to another internet provider who gives good customer service
I placed and order for verizon to install a wall jack for my internet on Tues 1 Oct ... I called Verizon this morning to try to reschedule ... she said the earliest the tech could come out was Friday ... I talked to about 3 differennt supervisors and all they would say is the did not see the order in the system ...
This is a peer-to-peer forum where regular users help other regular users.
As I understand your "issue," you are complaining about a problem that hasn't actually happened. Please describe a specific problem or issue that one of your fellow users here can help you with. If that is not possible, please contact Verizon Communications to determine if a Verizon employee can address your "problem."