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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I was given a 30 day free trial of HBO now through the Verizon Fios homepage. I started it on 3/5/18.
Well my bill for March was generated and I was charged a 14.99 for HBO Now PLUS a 9.49 charge from 3/5 - 3/23. This makes absolutely no sense to me.
I spoke with someone on Chat and they supposedly fixed it for me but I just realized they removed it for next month's charge and not this upcoming bill. Nothing has changed.
I hope someone from Verizon can help me with this. I barely even used the HBO Now service as I realized I couldn't download the app to use it on my tablet. Watched I think 2 and half movies on my phone before not touching it again. I really hope this can be resolved - I refuse to pay $25 dollars for a service that was supposed to be a free trial.
This issue has been escalated to a Verizon agent.