Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
don't tell me I might have to wait until Tuesday for a repair, and the reason I might have to wait until Tuesday at 7pm to have it fixed, (called in on Sunday), was because I was told there were not yet enough people reported as being out yet. I gave you 2 numbers that were out in the area, you admitted they were out and it was your fault, not mine, but yet that was not enough to get a commitment to have it fixed. I use my internet for work also and my elderly parents had no other phone service available. Why aren't Verizon's customers important to Verizon? And why is your automated call in line to report a service outage a horrendous nightmare to get through and I usually have to end up pounding the 0 to finally get a human out of sheer exasperation. Took me nearly 20 minutes to finally report the outage. You have the absolute worst customer service outage reporting of any utility I know and have had for quite some time. I am so tired of having to "prove" my phone is really out. I never call in unless I have plugged my phone into the outside box and verified it is truly out. When you hear that, that should be enough to get someone working on a repair right then. The phone got fixed tonight but after much struggling to figure out how I was going to make sure my parents had some kind of phone service for the next couple of days, since their cell phone is not working right now either. We live in the country and Verizon acts like phone service isn't important anymore.