Can't find either on the website. Do they have people that you can call anymore?
Nevermind, I found the secret phone number 800-verizon. I called and sat on hold for most of the time . I had to laugh the end of the call when the rep. told that we are paying almost $200 a month for 7-10mbps internet speed because it's fiber optic and the best in the market. What a joke.
@Customerfromva wrote:Can't find either on the website. Do they have people that you can call anymore?
Log in to your account.
Under my services you can see what you are paying for and what options you have.
Do you currently have FiOS service?
Minimum speeds is usually much higher than 7-10 MB.
Why do you think your speeds are so low?
Start a new topic or ask questions in the open forum.
