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Where is my $100 gift card?
Joe_Broadband
Newbie
‎06-12-2021 12:29 PM

I recently moved.  I wasn't going to continue my service at my new address, but when I called to cancel, the Verizon rep offered me a $100 gift card to keep the services.  So I did.  90 days later, still no sign of my gift card.  When I called customer service, they acted like they never herd of such an offer.  Come on Verizon, honor your promises.  In the Verizon forums, I see dozens of similar messages. 

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Re: Where is my $100 gift card?
LawrenceC
Community Manager
Community Manager
‎06-12-2021 01:11 PM

Hi Joe_Broadband,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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