Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My current disappointment began with the simple task of turning in a couple of unused set top boxes and exchanging an SD box for an HD box a couple weeks ago. I coordinated the turn-in with customer support via the phone. During the call, I was also informed that my home phone would be upgraded to digital at no cost and there would be no impact to my service. So far no problem. Today I receive emails informing me that due to the digital upgrade, all calls will now require 10-digit dialing. Also that I should contact my home security company to update their system. My digital voicemail also needs to be set-up. So much for no impact! Then a second email arrived informing me that my account number had changed and I need to notify my bank so that that automatic payments can continue. Why? It seems every time I deal with Verizon, it's just one big fail after another.