Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon has the worst customer I have ever experienced, so that is saying A LOT. So argumentative and attempt no way to resolve the situation or find an alternative solution to keep the customer happy. I am 15 days late from redeeming my two promotional $100 gift cards and there is apparently no possible way to get the gift cards to me (it's in the fine print at the bottom that you only have 60 days to redeem - not all misleading to the customer). They would rather see me cancel my service than try to find a solution. Instead I get lectured on the phone and on chat that all customers redeem their promotions in time and never have an issue. I guess here I am - the one exception - yeah, right. And I also don't need a lecture for not reading the email when its in the very fine print that you list this type of detail. I am not only cancelling my internet service but its time to find a new wireless provider when this is the experience of "customer service".
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