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amazon/echo promotion does not work!I
Enthusiast - Level 1

I spend hours on the phone and on-line chat trying to find out why I can not redeem my echo. There is no link and the last rep told me to wait 60 more days (when the promotion ends!!) to try calling again. I am very disappointed that I cannot redeem my offer, I will look into ending the contract unless someone has had luck redeeming theirs

Re: amazon/echo promotion does not work!I
Community Manager
Community Manager

Hi cranford123,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.