can't pay my bill on line

[terrybernard]

Every time I try to pay my bill I get a screen that says I have been directed ti this screen in error and if I want to pay my bill I have to click HERE  When I do it takes me to a completely different spot and I cannot get through   I have been trying for over a week and my bill is due on Friday

[LawrenceC]

Hi terrybernard,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

[LawrenceC]

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.