charge for early termination of premium tech. support plan.

[lester1178]

You charged me an early termination fee of $59.99 for cancelling your premium tech. support. Unfortunately, your premium support team was incabable of solving my problem.

I only had this "support" for two days. This charge  is unjustified, and should be reversed.

{edited for privacy}

[LawrenceC]

Hi lester1178,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.