Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
First of all, i would like to say that i USED to be a very happy Verizon customer.
Things started changing when i had to move.
I first tried to use the online move/transfer my service function. But the system did not recognise my new address.
then i proceeded to make 3 seperate calls to the customer service which in the end, still gave me the information that they did not service my new address.
I had no choice but to rely on that information given on the last call to terminate my services with verizon.
So, after giving my notice to terminate the services, i had no choice but to engage comcast. the day after comcast came to install services for me, i noticed that my next door neighbour had managed to get verizon installed in their home!
And my neighbour is staying in the next unit of our duplex.
I really like Verizon's products but your customer service is much to be desired. After 3 calls, 2 of which had said service tickets were created to help me check if my new address could install verizon services, and would call me back within 3 working days, but never called back. And the last call ending with a 3 way conversation with a technical personnel, customer service and myself, stating that verizon was not available at my location. I am so disappointed that this is what you do to keep customers. especially when Verizon definately provides services on my street.