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email contact address for fios

is there any way to email contact a supervisor or someone with a brain at fios?  i've been searching for some time and all i come up with is a page that does not load on the fio website.  i'm stuck now waiting for a customer rep on chat, whilst they are all busy.  what gives?

Re: email contact address for fios
Super User
Super User

Verizon does not accept support requests via email.

You can either call, 1800Verizon, or contact them via twitter @verizonsupport

Twitter is not quite real time, but pretty responsive.