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remedy for loss of connection

Recently, I lost 10 days connection of TV, Internet and phone. It was such an inconvenience for me during these 10 days. Verizon agreed to refund the amount of the days I lost service ONLY and told me they couldn't value the cost of inconvenience.  I am a customer for more than 10 years. 

Re: remedy for loss of connection
Super User
Super User

Thats pretty much the response you would get from all service providers.

What you value inconveniece at could be different than others.