Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I renewed my contract in late Nov. (a BIG mistake) and was given a credit of $200 for a google product. In December I received an e-mail that said my credit will expire on March 17, 2019. Today I received another e-mail that says my credit expires today! Two telephone reps say the email with the expiration date was a mistake and the offer can't be extended. If I choose I can just let the offer expire. I want the date I was Promised or a credit. I'm tired of paying for Verizon's mistakes and they should take responsibility for their own .
Hi Cobble,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.