I was a Verizon customer after a bad experience with Verizon made me stop. Customer pay pre-billing, equipment rental and tech service fee. My case is multiple tech came over to fix my problem. Come to find out the other 3 technicians did nothing the 4 said wiring in the OMI was touching inside and the wire needed replaced. I have technical support added to my account and I have received a bill from Verizon for this $99 technical and $60 wiring fee. Verizon billed me made my account go $399 normally $228. Verizon said they would credit me what they added to my account so exactly what was the credit Verizon has added. No I am so disappointed and feel so disrespected. I want to return there equipment and leave Verizon period.
Hi Calvin009,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
