Got the notification this morning that my $100 Visa gift card was available. Tried to redeem on the app and on the website, an error comes back both times. Any suggestions on how to move forward?
Hi wck4728,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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