xbox gift card not redeeming
Jayrich353535
Newbie

I'm trying to redeem the $50 Xbox gift card but keep getting a blank screen with this error:

{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}

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LawrenceC
Moderator Emeritus

Hi Jayrich353535,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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